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What makes Mesa Hats unique?

Mesa Hats ensuring a lightweight, durable, and comfortable fit that maintains its shape. Every purchase supports our "Buy a Hat, Give Back" initiative, where you choose to feed two people or plant two trees. Designed for both authentic Western style and everyday wear, Mesa Hats combines quality, purpose, and impact.

What does "Buy a Hat, Give Back" mean?

Every time you buy a Mesa Hat, you help make a difference. You can choose to either feed two people in need or plant two trees as part of our commitment to giving back. This initiative helps support communities and the environment with every purchase.

How do I choose between feeding people or planting trees?

During checkout, you’ll see an option to select either "Feed Two People" or "Plant Two Trees." If you don’t choose, we’ll automatically allocate your contribution to the most urgent cause.

How do I know my contribution is making a real impact?

We document and personally handle the charity efforts, ensuring every donation is used effectively. Soon, we’ll partner with verified non-profits and provide transparency reports.

How do I choose the right size?

Measure Your Head – Use a soft measuring tape and wrap it around your head, about 1 inch above your eyebrows and ears (where your hat would sit).

Check the Size Chart – Compare your measurement with our size chart to find the perfect fit.

Consider Fit Preference – If you prefer a snug fit, go true to size; for a looser feel, size up slightly.

Try the Finger Test – Once worn, you should be able to fit one finger between your head and the hat—snug but not too tight.

How long does shipping take?

Standard Shipping (U.S.) – Estimated 5-7 business days

Expedited Shipping (U.S.) – Estimated 2-4 business days

International Shipping – Estimated 7-14 business days

Can these hats withstand rain and bad weather?

  • Light Rain: Wool naturally repels water, so a drizzle won’t harm it.
  • Heavy Rain or Snow: Prolonged exposure to moisture can affect the shape; let it air dry naturally if wet.
  • Extreme Heat & Humidity: Avoid leaving your hat in a hot car or direct sunlight for long periods, as heat can shrink wool.

For extra protection, you can apply a hat waterproofing spray to improve water resistance.

What’s your return and exchange policy?

Returns: We accept returns within 30 days of delivery, as long as the hat is unused, unworn, and in its original packaging.

Free Exchanges: If your hat doesn’t fit, you can exchange it for a different size for free within 30 days of delivery. We’ll cover the shipping cost for the first exchange.

Refunds: Once we receive your return, we’ll process your refund within 10 business days.

Damaged or Defective Items: If your hat arrives damaged or defective, we’ll replace it at no cost.

How do I clean and maintain my cowboy hat?

Regular Cleaning

  • Use a soft brush or lint roller to remove dust and dirt. Always brush in a counterclockwise motion.
  • For light stains, gently wipe with a damp cloth—avoid soaking the hat.

Deep Cleaning

  • For tougher stains, use a mild soap and water mixture, but avoid getting the hat too wet.
  • Let it air dry naturally—never use a hairdryer or heater.

Shape & Storage

  • Store in a cool, dry place and use a hat rack or box to maintain its shape.
  • If the hat loses its shape, use steam (from a kettle) to reshape it gently.

Water & Weather Protection

  • Wool is naturally water-resistant, but for extra protection, apply a hat waterproofing spray.
  • Avoid extreme heat, as high temperatures can shrink wool.

Do you offer custom hat designs or logo branding?

At the moment, we do not offer custom logo branding, but we plan to introduce it in the future!

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