Once your order is shipped, delivery takes around 2 business days to reach your address, depending on your location.

We process and pack all orders within 1–3 business days. Once it's ready, we hand it off to our trusted shipping partners for delivery.
After that, our shipping partner will deliver it to you in just 2 business days.

Definitely. As soon as your order ships, we’ll send you a tracking link via email so you can follow your hat’s journey right to your doorstep.

We’re sorry about that! Please contact us at [your email] within 48 hours of delivery, along with a photo of the issue. We'll make it right with a replacement or refund.

Not at the moment — but it’s coming soon! We're working on custom-fit and personalized options to make your Mesa Hat even more yours.

Not at the moment — we currently ship only within the USA. We're working on expanding worldwide soon, so stay tuned!

If your order hasn’t shipped yet, we’ll do our best to update or cancel it. Please contact us as soon as possible at [your email]. Once it’s shipped, changes are no longer possible.

.
Yes — your privacy and security are our top priorities. Our website uses SSL (Secure Socket Layer) encryption to protect your personal and payment information. All transactions are processed through secure, trusted payment gateways, ensuring your data stays safe at every step.

Yes! We occasionally run promotions. Subscribe to our emails or follow us on social media to stay updated on exclusive deals and discounts.